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Job Listings

For Questions regarding Employment Opportunities, please contact info@taoscav.org or call our offices, M-F 8-5, at (575) 758-8082.

Job Applications may be downloaded at this link.

To submit your applications by email, please send to info@taoscav.org. Please remember we do request a resume as well as a completed application.
Applications can also be picked up or dropped off at our offices at 945 Salazar Rd, Taos.

For the safety of our clients and our staff, background checks are required for all available positions.

Current Openings are:

FT Transitional Housing Advocate

PT Administrative Clerk

Client Advocate

Shelter Advocate

Client/Shelter Advocate

Secretary/Receptionist

Part-Time Thrift Store Sales Clerk

(click above job title or see below for descriptions)


JOB TITLE: PT Administrative Clerk

REPORTS TO: Chief Finance Director

HOURS: 20 Hours week

SALARY: $10 - $13/Hr., Non-Exempt

SCOPE OF POSITION: The Administrative Clerk is responsible for becoming familiar with the fiscal operation of the organization. Assist Chief Finance Officer in payroll, bookkeeping, grant tracking and reporting.

PRIMARY RESPONSIBILITIES:

  1. Assist Chief Finance Officer with general ledger bookkeeping/fund accounting, including generating income statements monthly for all funding sources.
  2. Assist Chief Finance Officer with payroll and all related functions such as payroll taxes.
  3. Enroll and terminate employee benefits.
  4. Prepare the monthly reconciliation of bank.
  5. Assist with financial records, including Accounts Payable, bank deposits, and maintaining computer financial records.
  6. Assist Chief Finance Officer with monthly, quarterly, and year-end budget reports.
  7. Assist with preparing monthly/quarterly reports to funding sources.
  8. Responsible for maintaining records of all in-kind donations of goods and services.
  9. Responsible for cash donations generated from fundraising events.
  10. Enter daily sales for Thrift Store into Quickbook.
  11. Assist with preparing all necessary documents for Audit.
  12. Assists in preparing and carrying out Finance Committee meetings, to include taking meeting minutes as directed.
  13. Attend regular staff meetings and others as requested by Chief Finance Officer or Executive Director.
  14. Become knowledgeable of the ways in which working with people who have experienced trauma, DV and SA, impacts employees and proactively work to limit the effects of compassion fatigue by seeking supervision when common signs are present.
  15. Engage in reflective supervision and actively examine how this work impacts you and how you impact the people that you work with as well as co-workers.
  16. Abide by the confidentiality required by CAV.
  17. Participate in a minimum of three agency events each year.
  18. Excellent communication and computer skills.
  19. Provide basic crisis intervention/response skills when advocates are not available.
  20. Other responsibilities as assigned by the Chief Finance Officer and Executive Director.
  21. Be available to assist in other support services in the office and community as requested by the Chief Finance Officer and Executive Director.

Covered (“Non-Exempt”) and Not Covered (“Exempt”). All positions at CAV are classified as “covered” or “not covered” to determine if an employee qualified for overtime under state Wage and Hour laws and the Fair Labor Standards Act (FLSA). Covered, also called “Non-Exempt”, includes all employees who are paid on an hourly basis and whose job responsibilities do not fit under any category of exemption under the FLSA. These employees are entitled to “Overtime” pay as described below. Not covered, also called “Exempt”, employees include certain administrators, executives or professionals who are paid on a salary basis. A salary basis includes the hourly rate the administrator, executive or professional is assigned. The job description identifies CAV’s classification of the position as covered and not covered for the purpose of qualifications for overtime.

If an employee believes CAV’s classification is incorrect, the employee should contact HR for an analysis of their position and functions.

MINIMUM STAFF QUALIFICATIONS:

High School Diploma/GED plus two (2) years’ relevant experience with target population, provider services and knowledge of community resources. Must have forty hours (40) provider specific training at the outset of their job on topics essential to working with survivors and have ongoing training per year related to target population or job task-related topics and may include NMCADV, CSVANW, VOCA, or VAWA training. Must be 18 years of age or older.

CAV is an Equal Opportunity Employer. This means that all persons are eligible to be employed, promoted or discharged, without regard to their sex, sexual orientation, race, religion, disability, age, ancestry, serious medical condition, gender identity, or national origin. CAV does not tolerate retaliation against any employee or client who filed grievance, made a complaint or questioned the handling of a discrimination charge.


JOB TITLE: Transitional Housing Advocate

REPORTS TO: Client Services Director

HOURS: 40 hours week (Some flexibility required: weekday & occasional weekend, overnight as needed.)

SALARY: $14 – 16/Hr. + Benefits, Non-Exempt

SCOPE OF POSITION: Responsible for assessing and supporting CAV client housing needs. The Advocate provides supportive services during program enrollment, and seeks to advocate for clients as needed. It is also the responsibility of the advocate to provide case management for clients to make sure that they are safe and working to meet goals of self-sufficiency and living a violence-free life. The advocate will oversee compliance with program guidelines and will coordinate services to clients of the program with other advocates and agencies as part of on-going service plans. Provide crisis intervention, personal and legal advocacy, individual life skills coaching and peer counseling for emergency shelter and transitional housing survivors of domestic violence and sexual assault.

PRIMARY RESPONSIBILITIES:

  1. Assist in the provision of services to shelter and transitional housing clients, including but not limited to the following:
  • Daily education and goal setting sessions with clients.
  • Provide crisis intervention, advocacy and follow-up with clients.
  • Provide legal consultation referrals and advocacy.
  • Provide individual life skills training and referrals to group life skills training.
  • Coordinate with all other CAV program components with referrals and case management of clients, and make appropriate out-of-agency referrals to assist clients in obtaining transitional and permanent safe housing.
  • Assist clients in working through any problems they may encounter while residing at the CAV shelter or in transitional housing.
  1. Provide legal advocacy necessary to assist clients in obtaining Protective Orders from the District Court and to assist clients in obtaining information regarding criminal cases in the Magistrate and District Court.
  2. Provide client transportation as needed.
  3. Support each client in attaining a high degree of self-sufficiency to transition into an independent lifestyle.
  4. To hold monthly resident meeting to socialize, receive relevant training and raise any issue of concern.
  5. To perform monthly house inspections of each unit for compliance, safety and needs.
  6. To coordinate with other staff goal setting, advocacy, and therapy, as needed.
  7. To make necessary referrals to other service agencies to meet resident family needs.
  8. To maintain documentation of interactions with the client and the result of services provided by all staff.
  9. To document quarterly, client progress and goal attainment coordinated with client advocates.
  10. To facilitate all ongoing training in life skills development, employment assistance, educational assistance, parenting, health and personal safety. The dynamics of domestic violence and victimization should be discussed in appropriate settings.
  11. Must be compassionate and supportive and able to work as a team member.
  12. Participate in all staff meetings, client staffings, and in-service trainings.
  13. To be fully knowledgeable and coordinate with other CAV program components in referrals and case management of clients.
  14. Participate in training around legal issues to ensure ability to provide legal advocacy.
  15. Attend community meetings, volunteer trainings, etc., as appropriate for client services.
  16. Abide by confidentiality required by CAV, and its grantors.
  17. Be available and cross-trained in other areas of CAV support service in the office and community as requested by Client Services Director and Executive Director.
  18. Responsible for completing required paperwork and maintaining files on clients. This includes preparing necessary reports for Board and/or funding sources, as requested by the Client Services Director and/or Executive Director.
  19. Become knowledgeable of the ways in which working with people who have experienced trauma, DV and SA, impacts employees and proactively work to limit the effects of compassion fatigue by seeking supervision when common signs are present.
  20. Engage in reflective supervision and actively examine how this work impacts you and how you impact the people that you work with as well as co-workers.
  21. Participate in a minimum of three agency events each year.
  22. Other responsibilities as assigned by Client Services Director or by the Executive Director.

Skills/Experience needed for this position:

  • Ability to work in crisis situations (management & intervention).
  • Ability to work in a team setting and providing support and information to peers.
  • Excellent Bi-lingual (English-Spanish) and Bi-cultural communication skills.
  • Ability to maintain and complete, on a timely basis, all client paperwork required.
  • Ability to practice, or knowledge and experience in the use of conflict resolution.
  • Bilingual (English-Spanish) and Bi-cultural required. Experience working with multi-cultural population preferred.
  • Experience (paid or volunteer) in related kinds of activities, or willingness to be trained.

Covered (“Non-Exempt”) and Not Covered (“Exempt”). All positions at CAV are classified as “covered” or “not covered” to determine if an employee qualified for overtime under state Wage and Hour laws and the Fair Labor Standards Act (FLSA). Covered, also called “Non-Exempt”, includes all employees who are paid on an hourly basis and whose job responsibilities do not fit under any category of exemption under the FLSA. These employees are entitled to “Overtime” pay as described below. Not covered, also called “Exempt”, employees include certain administrators, executives or professionals who are paid on a salary basis. A salary basis includes the hourly rate the administrator, executive or professional is assigned. The job description identifies CAV’s classification of the position as covered and not covered for the purpose of qualifications for overtime. If an employee believes CAV’s classification is incorrect, the employee should contact HR for an analysis of their position and functions.

MINIMUM QUALIFICATIONS:

High school diploma/GED and any combination of education and training with the target population or two (2) years relevant experience in a human service related field. Must have 40 hours provider specific training at the outset of their jobs on topics essential to working with survivors of domestic violence, children who are survivors/ witnesses of domestic violence and offenders and crisis intervention. Have a minimum of 20 hours continuing education training, annually, of NMCADV, VOCA, or VAWA and agency training related to target population. Must be 18 years of age or older.

Additional Qualifications Preferred: Spanish and English Bilingual; Previous experience in providing advocacy to survivors of sexual assault or domestic violence.

CAV is an Equal Opportunity Employer. This means that all persons are eligible to be employed, promoted or discharged, without regard to their sex, sexual orientation, race, religion, disability, age, ancestry, serious medical condition, gender identity, or national origin. CAV does not tolerate retaliation against any employee or client who filed grievance, made a complaint or questioned the handling of a discrimination charge.


JOB TITLE: Client Advocate

REPORTS TO: Client Services Director

HOURS: 40 Hours week (Some flexibility required: weekday & occasional weekend, overnight as needed.)

SALARY: $14 - $16/Hr. + Benefits, Non-Exempt

SCOPE OF POSITION: Provide crisis intervention, personal and legal advocacy, individual life skills coaching and peer counseling for shelter and non-shelter survivors of domestic violence and sexual assault.

PRIMARY RESPONSIBILITIES:

  1. Assist in the provision of services to shelter clients, including but not limited to the following:
  • Daily education and goal setting sessions with shelter clients.
  • Provide crisis intervention, advocacy and follow-up with sheltered clients.
  • Provide legal consultation referrals and advocacy.
  • Provide individual life skills training and referrals to group life skills training.
  • Coordinate with all other CAV program components with referrals and case management of shelter clients, and make appropriate out-of-agency referrals to assist clients in obtaining permanent safe housing.
  • Assist shelter clients work through any problems they many encounter while residing at the CAV shelter.
  1. Provide advocacy for clients living out of the shelter. This includes crisis intervention, personal, and legal advocacy and follow-up. Provide survivor counseling/advocacy for survivors of domestic violence or sexual assault as needed or requested.
  2. Responsible for assisting in the follow-up and closeout of clients not currently receiving services.
  3. Provide legal advocacy necessary to assist clients in obtaining Protective Orders from the District Court and to assist clients in obtaining information regarding criminal cases in the Magistrate Court and District Court.
  4. Provide client transportation as needed.
  5. Responsible for serving as staff back-up on hotline and taking primary shifts when
  6. needed.
  7. Participate in all staff meetings, client staffings, and in-service trainings.
  8. To be fully knowledgeable and co-ordinate with other CAV program components in referrals and case management of clients.
  9. Participate in training around legal issues to ensure ability to provide legal advocacy.
  10. Attend community meetings, volunteer trainings, etc., as appropriate for client services.
  11. Become knowledgeable of the ways in which working with people who have experienced trauma, DV and SA, impacts employees and proactively work to limit the effects of compassion fatigue by seeking supervision when common signs are present.
  12. Engage in reflective supervision and actively examine how this work impacts you and how you impact the people that you work with as well as co-workers.
  13. Participate in a minimum of three agency events each year.
  14. Abide by confidentiality required by CAV, and its grantors.
  15. Be available and cross-trained in other areas of CAV support service in the office and community as requested by Client Services Director and Executive Director.
  16. Responsible for completing required paperwork and maintaining files on clients. This includes preparing necessary reports for Board and/or funding sources, as requested by the Client Services Director and/or Executive Director.
  17. Other responsibilities as assigned by Client Services Director or by the Executive Director.

Skills/Experience needed for this position:

  • Ability to work in crisis situations (management & intervention).
  • Ability to work in a team setting and providing support and information to peers.
  • Excellent Bi-lingual (English-Spanish) and Bi-cultural communication skills.
  • Ability to maintain and complete, on a timely basis, all client paperwork required.
  • Ability to practice, or knowledge and experience in the use of conflict resolution.
  • Bilingual (English-Spanish) and Bi-cultural required. Experience working with multi-cultural population preferred.
  • Experience (paid or volunteer) in related kinds of activities, or willingness to be trained.

Covered (“Non-Exempt”) and Not Covered (“Exempt”). All positions at CAV are classified as “covered” or “not covered” to determine if an employee qualified for overtime under state Wage and Hour laws and the Fair Labor Standards Act (FLSA). Covered, also called “Non-Exempt”, includes all employees who are paid on an hourly basis and whose job responsibilities do not fit under any category of exemption under the FLSA. These employees are entitled to “Overtime” pay as described below. Not covered, also called “Exempt”, employees include certain administrators, executives or professionals who are paid on a salary basis. A salary basis includes the hourly rate the administrator, executive or professional is assigned. The job description identifies CAV’s classification of the position as covered and not covered for the purpose of qualifications for overtime. If an employee believes CAV’s classification is incorrect, the employee should contact HR for an analysis of their position and functions.

MINIMUM QUALIFICATIONS:

High school diploma/GED and any combination of education and training with the target population or two (2) years relevant experience in a human service related field. Forty (40) hours provider specific training at the outset of their jobs on topics essential to working with survivors of domestic violence, children who are survivors/ witnesses of domestic violence and offenders and crisis intervention. Have a minimum of 20 hours continuing education training annually may include, NMCADV, VOCA, or VAWA and agency training related to target population. Must be 18 years of age or older.

Additional Qualifications Preferred: Spanish and English Bilingual; Previous experience in providing advocacy to survivors of sexual assault or domestic violence.

CAV is an Equal Opportunity Employer. This means that all persons are eligible to be employed, promoted or discharged, without regard to their sex, sexual orientation, race, religion, disability, age, ancestry, serious medical condition, gender identity, or national origin. CAV does not tolerate retaliation against any employee or client who filed grievance, made a complaint or questioned the handling of a discrimination charge.


JOB TITLE: Client/Shelter Advocate

REPORTS TO: Client Services Director

HOURS: 40 Hours week (Some flexibility required: weekday & occasional weekend, overnight as needed.)

SALARY: $14 - $16/Hr. + Benefits, Non-Exempt

SCOPE OF POSITION: Provide crisis intervention, personal and legal advocacy, individual life skills coaching and peer counseling for shelter and non-shelter survivors of domestic violence and sexual assault.

PRIMARY RESPONSIBILITIES:

  1. Assist in the provision of services to shelter clients, including but not limited to the following:
  • Daily education and goal setting sessions with shelter clients.
  • Provide crisis intervention, advocacy and follow-up with sheltered clients.
  • Provide legal consultation referrals and advocacy.
  • Provide individual life skills training and referrals to group life skills training.
  • Coordinate with all other CAV program components with referrals and case management of shelter clients, and make appropriate out-of-agency referrals to assist clients in obtaining permanent safe housing.
  • Assist shelter clients work through any problems they many encounter while residing at the CAV shelter.
  1. Provide advocacy for clients living out of the shelter. This includes crisis intervention, personal, and legal advocacy and follow-up. Provide survivor counseling/advocacy for survivors of domestic violence or sexual assault as needed or requested.
  2. Responsible for assisting in the follow-up and closeout of clients not currently receiving services.
  3. Provide legal advocacy necessary to assist clients in obtaining Protective Orders from the District Court and to assist clients in obtaining information regarding criminal cases in the Magistrate Court and District Court.
  4. Provide client transportation as needed.
  5. Responsible for serving as staff back-up on hotline and taking primary shifts when
  6. needed.
  7. Participate in all staff meetings, client staffings, and in-service trainings.
  8. To be fully knowledgeable and co-ordinate with other CAV program components in referrals and case management of clients.
  9. Participate in training around legal issues to ensure ability to provide legal advocacy.
  10. Attend community meetings, volunteer trainings, etc., as appropriate for client services.
  11. Become knowledgeable of the ways in which working with people who have experienced trauma, DV and SA, impacts employees and proactively work to limit the effects of compassion fatigue by seeking supervision when common signs are present.
  12. Engage in reflective supervision and actively examine how this work impacts you and how you impact the people that you work with as well as co-workers.
  13. Participate in a minimum of three agency events each year.
  14. Abide by confidentiality required by CAV, and its grantors.
  15. Be available and cross-trained in other areas of CAV support service in the office and community as requested by Client Services Director and Executive Director.
  16. Responsible for completing required paperwork and maintaining files on clients. This includes preparing necessary reports for Board and/or funding sources, as requested by the Client Services Director and/or Executive Director.
  17. Other responsibilities as assigned by Client Services Director or by the Executive Director.

Skills/Experience needed for this position:

  • Ability to work in crisis situations (management & intervention).
  • Ability to work in a team setting and providing support and information to peers.
  • Excellent Bi-lingual (English-Spanish) and Bi-cultural communication skills.
  • Ability to maintain and complete, on a timely basis, all client paperwork required.
  • Ability to practice, or knowledge and experience in the use of conflict resolution.
  • Bilingual (English-Spanish) and Bi-cultural required. Experience working with multi-cultural population preferred.
  • Experience (paid or volunteer) in related kinds of activities, or willingness to be trained.

Covered (“Non-Exempt”) and Not Covered (“Exempt”). All positions at CAV are classified as “covered” or “not covered” to determine if an employee qualified for overtime under state Wage and Hour laws and the Fair Labor Standards Act (FLSA). Covered, also called “Non-Exempt”, includes all employees who are paid on an hourly basis and whose job responsibilities do not fit under any category of exemption under the FLSA. These employees are entitled to “Overtime” pay as described below. Not covered, also called “Exempt”, employees include certain administrators, executives or professionals who are paid on a salary basis. A salary basis includes the hourly rate the administrator, executive or professional is assigned. The job description identifies CAV’s classification of the position as covered and not covered for the purpose of qualifications for overtime. If an employee believes CAV’s classification is incorrect, the employee should contact HR for an analysis of their position and functions.

MINIMUM QUALIFICATIONS:

High school diploma/GED and any combination of education and training with the target population or two (2) years relevant experience in a human service related field. Forty (40) hours provider specific training at the outset of their jobs on topics essential to working with survivors of domestic violence, children who are survivors/ witnesses of domestic violence and offenders and crisis intervention. Have a minimum of 20 hours continuing education training annually may include, NMCADV, VOCA, or VAWA and agency training related to target population. Must be 18 years of age or older.

Additional Qualifications Preferred: Spanish and English Bilingual; Previous experience in providing advocacy to survivors of sexual assault or domestic violence.

CAV is an Equal Opportunity Employer. This means that all persons are eligible to be employed, promoted or discharged, without regard to their sex, sexual orientation, race, religion, disability, age, ancestry, serious medical condition, gender identity, or national origin. CAV does not tolerate retaliation against any employee or client who filed grievance, made a complaint or questioned the handling of a discrimination charge.


JOB TITLE: Shelter Advocate

REPORTS TO: Client Services Director and Clinical Director

HOURS: Varies w/different shifts (Some flexibility required: weekday & occasional weekend, overnight as needed.)

SALARY: $14 – $16/Hr. + Benefits, Non-Exempt

SCOPE OF POSITION: The primary responsibility of the Shelter Advocate (as well as any direct services staff filling the overnight and weekend Shelter Advocate shifts) is to maintain safety at the facilities and perform routine maintenance needed to ensure appropriate, safe and secure facilities at all times. Additional responsibilities are to provide as needed: crisis intervention, personal and legal advocacy, individual life skills coaching, and peer counseling for sheltered/housed clients and assist them toward the development of goals toward safe, independent, permanent housing.

PRIMARY RESPONSIBILITIES:

  1. The primary responsibility of the Shelter Advocates is to maintain safety at the facilities and perform routine maintenance needed to ensure appropriate, safe and secure facilities at all times. Specifically:
    1. Walk throughout the facility during shifts,
    2. Monitor alarm/security system panels and monitors,
    3. Ensure facility egresses and ingresses are functioning and secure,
    4. Monitor the residents, staff, volunteers, and other public people coming into and leaving the facility and CAV properties, and
    5. Communicate regularly with law enforcement and contracted security systems regularly and when additional patrols, checks, and emergency responses are needed.
  2. Notify on-call advocate and supervisory staff as needed on any breaches of security. File incident reports on a timely basis during shift hours following established and written procedures.
  3. Maintain shelter cleanliness, maintain facility to be free of hazards, perform cleaning duties in office and shelter areas, and report any additional repairs needed to supervisor and maintenance person as soon as possible. Immediately alert supervisor and appropriate authorities of any dangerous facility situations such as gas leak, fire, flooding, etc.
  4. Explain guidelines and household duties to resident adults and their children, and motivate residents to comply with shelter policies.
  5. Assist in completion of client departure form, ensuring cleanliness of vacated unit (including assisting agency in cleaning areas needed), and the return of items that were issued to residents such as towels, blankets, etc. Ensure that security points and systems are intact for the vacated unit, checking specifically on the windows, doors, and window screen monitoring units.
  6. Respond to crisis needs with residents.
  7. Answer the 24-hour crisis telephone and dispatch calls to staff on call, evaluate clients for residency, do client intakes and orient new residents during shift.
  8. Provide survivor counseling/advocacy for survivors of domestic violence or sexual assault as needed on an emergency basis.
  9. Interact with residents in a caring manner while maintaining boundaries.
  10. Assist clients, if necessary, due to client’s disabilities.
  11. Provide domestic violence and sexual assault education, informal crisis and motivational support for residents.
  12. Attend staff meetings, staffings, in-service trainings and CAV community or fundraising/outreach events as required.
  13. Attend community meetings, volunteer trainings, etc., as appropriate for client services.
  14. Abide by the confidentiality required by CAV.
  15. Work in collaboration with the Client Services Director in the following areas: Coordinate with the Client Advocates necessary referrals, advocacy, follow-up and closeout of clients.
  16. Work with other Client Advocates in providing general client advocacy for clients.
  17. Be available to assist in other support services in the office and community as requested by Client Services Director and/or the Executive Director.
  18. Become knowledgeable of the ways in which working with people who have experienced trauma, DV and SA, impacts employees and proactively work to limit the effects of compassion fatigue by seeking supervision when common signs are present.
  19. Engage in reflective supervision and actively examine how this work impacts you and how you impact the people that you work with as well as co-workers.
  20. Participate in a minimum of three agency events each year.
  21. Other responsibilities as assigned by Client Services Director and/or the Executive Director.
  22. Be cross-trained in other areas of CAV support services.
  23. Abide by CAV agency & program policies and procedures.

Skills/Experience needed for this position

  1. Ability to monitor security systems and calmly follow security breech response protocols.
  2. Ability to clean and perform small, routine maintenance tasks.
  3. Ability to work in crisis situations.
  4. Excellent communication and computer skills.
  5. Ability to maintain and complete, on a timely basis, all client paperwork required.
  6. Ability to practice, or knowledge and experience in the use of, conflict resolution.
  7. Bilingual strongly preferred. Experience working with multi-cultural population helpful.
  8. Experience (paid or volunteer) in related kinds of activities, or willingness to be trained.

Covered (“Non-Exempt”) and Not Covered (“Exempt”). All positions at CAV are classified as “covered” or “not covered” to determine if an employee qualified for overtime under state Wage and Hour laws and the Fair Labor Standards Act (FLSA). Covered, also called “Non-Exempt”, includes all employees who are paid on an hourly basis and whose job responsibilities do not fit under any category of exemption under the FLSA. These employees are entitled to “Overtime” pay as described below. Not covered, also called “Exempt”, employees include certain administrators, executives or professionals who are paid on a salary basis. A salary basis includes the hourly rate the administrator, executive or professional is assigned. The job description identifies CAV’s classification of the position as covered and not covered for the purpose of qualifications for overtime. If an employee believes CAV’s classification is incorrect, the employee should contact HR for an analysis of their position and functions.

MINIMUM STAFF QUALIFICATIONS:

High School Diploma/GED and any combination of education and training with the target population or two (2) years relevant experience in a human service related field; and must be 18 years of age or older. Must have forty (40) hours provider specific crisis intervention training; and a minimum of twenty (20) hours ongoing training per year related to target population, may include NMCADV, CSVANW, VOCA, or VAWA training.

Additional Qualifications Preferred: Bilingual communication skills and previous experience in providing advocacy to survivors of sexual or domestic violence.

cAV is an Equal Opportunity Employer. This means that all persons are eligible to be employed, promoted or discharged, without regard to their sex, sexual orientation, race, religion, disability, age, ancestry, serious medical condition, gender identity, or national origin. CAV does not tolerate retaliation against any employee or client who filed grievance, made a complaint or questioned the handling of a discrimination charge.


JOB TITLE: Part-Time Thrift Store Sales Clerk

REPORTS TO: CAV Thrift Store Manager

HOURS: 20 hours week

SALARY: $9 + Benefits

SCOPE OF POSITION: Ensure smooth, professional, and efficient store operations; and always striving to increase income for the store. Take an active role in problem-solving and implementing solutions as needed for facility, grounds, and equipment (including cash register and store alarm system).

PRIMARY RESPONSIBILITIES:

  1. Accept and sort through all donations, separating good merchandise that can be made available to customers.
  2. Always striving to increase income from the store.
  3. Distribute in-kind receipts for donors.
  4. Display and price all merchandise to be sold in the store.
  5. Handle sales at cash register.
  6. Have the store open during the advertised hours.
  7. Keep the store and surrounding area neat, clean and attractive.
  8. Provide accurate end-of-day sales report and make deposit.
  9. Model respectful interaction with staff, volunteers, customers and donors.
  10. Keep abreast of new and innovate merchandising and display ideas.
  11. Participate in staff meetings and trainings as needed.
  12. Become knowledgeable of the ways in which working with people who have experienced trauma, DV and SA, impacts employees and proactively work to limit the effects of compassion fatigue by seeking supervision when common signs are present.
  13. Engage in reflective supervision and actively examine how this work impacts you and how you impact the people that you work with as well as co-workers.
  14. Abide by confidentiality required by CAV.
  15. Other responsibilities as assigned by CAV Thrift Store Manager, HR/Operations Manager and Executive Director.
  16. Be available to assist in other support services in the office and community as requested by the Thrift Store Manager, HR/Operations Manager and Executive Director.

MINIMUM QUALIFICATIONS

High School Diploma or GED plus two-years relevant experience in retail. Must have excellent skills in; communication, sales, customer service and computer. Forty hours provider specific training at the outset of their jobs on topics essential to working with survivors of domestic violence, children who are survivors/witnesses of domestic violence and offenders and crisis intervention.

CAV is an Equal Opportunity Employer. This means that all persons are eligible to be employed, promoted or discharged, without regard to their sex, sexual orientation, race, religion, disability, age, ancestry, serious medical condition, gender identity, or national origin. CAV does not tolerate retaliation against any employee or client who filed grievance, made a complaint or questioned the handling of a discrimination charge.


JOB TITLE: Secretary/Receptionist

REPORTS TO: Client Systems Manager

HOURS: 40 Hours week

SALARY: $12 - $14/Hr. + Benefits, Non-Exempt

SCOPE OF POSITION: Responsible for greeting people who enter the building with or without an appointment, determine their business and refer to correct staff person. Handling incoming phone calls, including hotline calls during the day, and refers crisis cases and calls to appropriate staff.

PRIMARY RESPONSIBILITIES:

  1. Answers phones and directs calls to staff.
  2. Responsible for typing correspondence.
  3. Answer hotline (8am – 5pm) and directs calls to staff.
  4. Communicate with clients when they come in and direct them to the proper staff person.
  5. Handle in coming calls for shelter clients and relay messages to shelter staff and clients when necessary.
  6. Screens calls for Executive Director and HR/Operations Manager.
  7. Make reminder phone calls to board members regarding Board Meetings, committee meetings and miscellaneous projects.
  8. Maintains the telephone answering machine greeting (change as necessary).
  9. Handles in-coming and out-going mail.
  10. Provide clerical assistance to supervisors as needed.
  11. Send out Inter-Agency survey, make reminder calls re: survey and type up results.
  12. Maintain supply of printed handouts and xeroxing at reception area and copy room.
  13. Maintain office supplies and place orders twice a month.
  14. Maintains inventory and purchases supplies for the break room closet (plates, napkins, cups, plastic ware and etc.)
  15. Ensures the reception area, copier room and supply closet are neat, clean and welcoming.
  16. Train volunteers/staff on front desk procedures when covering the front desk.
  17. Check out the tables and chairs from the classroom to only staff.
  18. Run errands for CAV as needed.
  19. Assist staff with xeroxing flyers and brochures.
  20. Assist shelter staff with bilingual clients.
  21. Participate in trainings requested by Client Systems Manager and Executive Director.
  22. Maintains that the security alarm system of buildings is operating at all times.
  23. Calls and makes arrangement for car rentals for staff as needed.
  24. Participate in all staff meetings and other meetings requested by Client Systems Manager and Executive Director.
  25. Prepares Staff Meeting agendas and take minutes of the meetings.
  26. Prepares the staff anniversary gifts and gives them out at the Staff Meetings.
  27. Sends out birthday and sympathy cards to Board members, staff and individuals associated with agency.
  28. Assists HR/Operations Manager with scheduling of Supervisor’s meeting out of the agency.
  29. Become knowledgeable of the ways in which working with people who have experienced trauma, DV and SA, impacts employees and proactively work to limit the effects of compassion fatigue by seeking supervision when common signs are present.
  30. Engage in reflective supervision and actively examine how this work impacts you and how you impact the people that you work with as well as co-workers.
  31. Participate in a minimum of three agency events each year.
  32. Provides assistance with case look-ups in the Internet.
  33. Provide victim counseling/advocacy for victims of domestic violence or sexual assault as needed or requested.
  34. Abide by the confidentiality of CAV with regards to clients and work.
  35. Other responsibilities as assigned by Client Systems Manager and Executive Director.

Covered (“Non-Exempt”) and Not Covered (“Exempt”). All positions at CAV are classified as “covered” or “not covered” to determine if an employee qualified for overtime under state Wage and Hour laws and the Fair Labor Standards Act (FLSA). Covered, also called “Non-Exempt”, includes all employees who are paid on an hourly basis and whose job responsibilities do not fit under any category of exemption under the FLSA. These employees are entitled to “Overtime” pay as described below. Not covered, also called “Exempt”, employees include certain administrators, executives or professionals who are paid on a salary basis. A salary basis includes the hourly rate the administrator, executive or professional is assigned. The job description identifies CAV’s classification of the position as covered and not covered for the purpose of qualifications for overtime. If an employee believes CAV’s classification is incorrect, the employee should contact HR for an analysis of their position and functions.

MINIMUM STAFF QUALIFICATIONS:

High School Diploma/GED and any combination of education and training with the target population or two (2) years relevant experience in a human service related field; and must be 18 years of age or older. Must have forty (40) hours provider specific crisis intervention training; and a minimum of twenty (20) hours ongoing training per year related to target population, may include NMCADV, CSVANW, VOCA, or VAWA training.

Additional Qualifications Preferred: Spanish and English Bilingual.

CAV is an Equal Opportunity Employer. This means that all persons are eligible to be employed, promoted or discharged, without regard to their sex, sexual orientation, race, religion, disability, age, ancestry, serious medical condition, gender identity, or national origin. CAV does not tolerate retaliation against any employee or client who filed grievance, made a complaint or questioned the handling of a discrimination charge.

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